Engineering is at the core of Digiconcepts' approach to serving the systems integration market. The extensive and comprehensive experience, expertise, and knowledge held by the Engineering Team has allowed Digiconcepts to become an industry leader in the audiovisual systems integration market.
No, you don't. For smaller homes, you can probably run with it off the top of your head. However, with larger homes you wouldn't build your home without a set of drawings and the same holds true for Custom Electronics.
Careful thought and attention is given during each step to ensure you receive a solution tailored to your needs and delivers the benefits you desire. We are committed to making the entire experience from start to finish as effective and efficient as possible.
Take Me Through The Logistics?
We are responsible for all phases of the AV and integrated technology work including the needs assessment, system design, engineering, installation, commissioning, training and service. During the design-build process it is very important to ensure the needs analysis (also called the Discovery) has been performed otherwise the system design and project contract will be too vague.
As a Design-Build technology integrator we implement 5 Phases through the course of a project from concept to completion:
1. Discovery Process
The project always begins with a discovery process, where we listen to our client's needs and desires. Our preliminary interviews are relaxed yet specific, as we endeavor to balance the desires of the client with the realities of technological trends, budget constraints and built-in obsolescence.
2. System Design
Now that pertinent information has been gathered, a detailed report can be developed in accordance to these plans. We put our system design team to work to define all aspects of the project functionality for each room or area. An extensive set of project drawings are created that show graphically where all hardware and pre-wire drops will be located. In addition all hardware and labor is defined with exacting detail. We meet with the client to deliver this information for review, feedback and ultimate approval.
After the client has signed off on the system design and project price, our engineering team will plan and produce documents and drawings for the installation of the technical solutions to not only meet client needs, but ensure reliability and ease of use. A complete engineering documentation package will be presented to the client at the completion of the project.
4. Implementation Process
Once rough and trim phase engineering documentation is complete, we are ready to install the infrastructure such as conduit, low voltage wiring and enclosure. We purchase all AV equipment and assemble as appropriate in our office or at the job site. Our job is only complete when the client is 100% satisfied with the finished product. The length of time for this phase is dependent upon the time frame of construction. Once system installation is complete, all engineering documentation is updated to an as-built state.
5. Service & Support
A complete set of as-built documentation is delivered to every client at the final project sign-off. We strive to make every client, a client for life. By delivering as-built documentation and programming source code to our clients, we ensure that the investment they have made into their home is well protected and may be serviced for life with accuracy and diligence. We honor all manufacturer warranties plus a 12 month workmanship warranty.
What is included in the design documentation?
We provide our customers with a complete set of drawings during every phase of the project. In the beginning, we help you understand our text proposal by also providing engineering drawings showing you the locations of all devices within the system. At the completion of the project you will also receive an “As-Built” set of engineering drawings for your records.
A sample subset of drawings you can expect to receive is available for viewing by clicking on any of the images below:
Let's Go! What’s The Next Step?
If you want to ask more questions but aren’t sure where to start, shoot me an email and let’s email about everything first.